<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><title>Comment Summary</title><link media="all" href="css/Export.css" type="text/css" rel="stylesheet" /></head><body style="margin-left: 15px; margin-right: 15px; margin-top: 15px"><a onfocus="blur();" href="SurveySummary.html" class="NormBtn" />&nbsp;<< Back to Summary&nbsp;</a><div style="margin-top: 15px"><table class="rsltsmry" cellspacing="1" cellpadding="0" border="0"><thead><tr><th class="hdr" colspan="3">5. What other features would you like to see added to this site?</th></tr></thead><thead><tr><th class="hdr dflt">#</th><th class="hdr dflt">Response Date</th><th class="hdr dflt" style="width:99%;">Response Text</th></tr></thead><tbody><tr><td>1.</td><td style="white-space:nowrap;">6/13/2008 3:18:00 AM</td><td>seems complete</td></tr><tr><td>2.</td><td style="white-space:nowrap;">6/13/2008 3:23:00 AM</td><td>seems complete to me</td></tr><tr><td>3.</td><td style="white-space:nowrap;">6/13/2008 3:30:00 AM</td><td>Marketing Driven Home Page The home page is meant to act as a funnel to attract the attention of all of the different qualified prospects that enter your website, and then direct them to the right pages of the site that deals with their needs. By having a home page that is marketing driven, prospects will be able to quickly and easily get to the information that they are looking for and are less likely to leave your website. Calls to Action The website not only needs a marketing driven home page, it also needs calls to action on every page. A call to action is letting your customers know how they can take the next step or do business with you. By simply having the phone number visible on every page, as well as a call to action after they finish reading the information displayed on each page you will be able to convert more online prospects into leads, and then customers.</td></tr><tr><td>4.</td><td style="white-space:nowrap;">6/13/2008 3:37:00 AM</td><td>some pricing ballpark with the prod and services pages perhaps</td></tr><tr><td>5.</td><td style="white-space:nowrap;">6/13/2008 3:40:00 AM</td><td>Logos don't belong in nav bars. I keep expecting to click on them to navigate the site-- communicate that you are breaking the convention to the user somehow at least.</td></tr><tr><td>6.</td><td style="white-space:nowrap;">6/13/2008 3:45:00 AM</td><td>Can't think of any at this time.</td></tr><tr><td>7.</td><td style="white-space:nowrap;">6/13/2008 4:25:00 AM</td><td>Perhaps a few photos in the bottom left area that transistion that show the application of pilothouse protection. Nanny cams, storefront, High school cooridors. Show &amp;quot;me&amp;quot; why I need this. Hillbilly neighbors, etc.</td></tr><tr><td>8.</td><td style="white-space:nowrap;">6/13/2008 4:36:00 AM</td><td>Non that came to mind.</td></tr><tr><td>9.</td><td style="white-space:nowrap;">6/13/2008 5:17:00 AM</td><td>Nothing comes to mind</td></tr><tr><td>10.</td><td style="white-space:nowrap;">6/13/2008 5:48:00 AM</td><td>it's great!</td></tr><tr><td>11.</td><td style="white-space:nowrap;">6/13/2008 6:09:00 AM</td><td>No features; however the website loaded in 3 seconds in Firefox but about 15 seconds in Internet Explorer</td></tr><tr><td>12.</td><td style="white-space:nowrap;">6/13/2008 7:55:00 AM</td><td>Per load time: I was loading from Qatar on a DSL line that gets a bit less than 128K bandwidth.</td></tr><tr><td>13.</td><td style="white-space:nowrap;">6/13/2008 8:55:00 AM</td><td>None so far</td></tr><tr><td>14.</td><td style="white-space:nowrap;">6/13/2008 10:54:00 AM</td><td>SSL on pages that require a login.</td></tr><tr><td>15.</td><td style="white-space:nowrap;">6/13/2008 11:00:00 AM</td><td>I'm still a little confused about the specifics of the services they offer and why I the average consumer would need this company.</td></tr><tr><td>16.</td><td style="white-space:nowrap;">6/13/2008 11:08:00 AM</td><td>n/a</td></tr><tr><td>17.</td><td style="white-space:nowrap;">6/13/2008 11:30:00 AM</td><td>phone number/contact information should be on every page</td></tr><tr><td>18.</td><td style="white-space:nowrap;">6/13/2008 11:36:00 AM</td><td>none</td></tr><tr><td>19.</td><td style="white-space:nowrap;">6/13/2008 11:41:00 AM</td><td>Pictures of the offices that Pilothouse has improved</td></tr><tr><td>20.</td><td style="white-space:nowrap;">6/13/2008 11:45:00 AM</td><td>In the navigation panel on the left, I would like direct links to the services and products pages, as these would be the pages I would be switching between, not the overall service description.</td></tr><tr><td>21.</td><td style="white-space:nowrap;">6/13/2008 11:55:00 AM</td><td>Not sure, but I love the way the banner changes</td></tr><tr><td>22.</td><td style="white-space:nowrap;">6/13/2008 12:00:00 PM</td><td>I can think of anything at this moment.</td></tr><tr><td>23.</td><td style="white-space:nowrap;">6/13/2008 12:01:00 PM</td><td>None</td></tr><tr><td>24.</td><td style="white-space:nowrap;">6/13/2008 12:12:00 PM</td><td>none that I can think of</td></tr><tr><td>25.</td><td style="white-space:nowrap;">6/13/2008 12:30:00 PM</td><td>pictures - of people using products , other things.</td></tr><tr><td>26.</td><td style="white-space:nowrap;">6/13/2008 12:53:00 PM</td><td>n/a</td></tr><tr><td>27.</td><td style="white-space:nowrap;">6/13/2008 12:55:00 PM</td><td>None that I can think of.</td></tr><tr><td>28.</td><td style="white-space:nowrap;">6/13/2008 1:03:00 PM</td><td>Perhaps some more sound, and video clips and functions.</td></tr><tr><td>29.</td><td style="white-space:nowrap;">6/13/2008 1:10:00 PM</td><td>Nothing that comes to mind. Everything was easy to find and navigate.</td></tr><tr><td>30.</td><td style="white-space:nowrap;">6/13/2008 1:11:00 PM</td><td>None come to mind</td></tr><tr><td>31.</td><td style="white-space:nowrap;">6/13/2008 1:11:00 PM</td><td>nothing</td></tr><tr><td>32.</td><td style="white-space:nowrap;">6/13/2008 1:12:00 PM</td><td>I don't know enough about a communications co to comment.</td></tr><tr><td>33.</td><td style="white-space:nowrap;">6/13/2008 1:13:00 PM</td><td>appears to be complete</td></tr><tr><td>34.</td><td style="white-space:nowrap;">6/13/2008 1:24:00 PM</td><td>You covered it all</td></tr><tr><td>35.</td><td style="white-space:nowrap;">6/13/2008 1:30:00 PM</td><td>none</td></tr><tr><td>36.</td><td style="white-space:nowrap;">6/13/2008 1:31:00 PM</td><td>Can't think of any</td></tr><tr><td>37.</td><td style="white-space:nowrap;">6/13/2008 1:31:00 PM</td><td>You may want to make the open field search on top left of home page and inner pages larger with search button below it. People like to see what they are typing as much as they can in case there are spelling errors while they type.</td></tr><tr><td>38.</td><td style="white-space:nowrap;">6/13/2008 1:34:00 PM</td><td>more pictures</td></tr><tr><td>39.</td><td style="white-space:nowrap;">6/13/2008 1:43:00 PM</td><td>Link to Greater New Haven Chamber of Commerce website</td></tr><tr><td>40.</td><td style="white-space:nowrap;">6/13/2008 1:43:00 PM</td><td>I can't think of any.</td></tr><tr><td>41.</td><td style="white-space:nowrap;">6/13/2008 1:49:00 PM</td><td>I did not delve into the products much, but saw an itemized list of phone systems. I find images of technology interesting. Brochure images of phones, pagers, etc possibly.</td></tr><tr><td>42.</td><td style="white-space:nowrap;">6/13/2008 1:50:00 PM</td><td>This is very minor, but I would like to see a way to email the company to ask for information or a specific question without being required to ask for a quote and input info about my business</td></tr><tr><td>43.</td><td style="white-space:nowrap;">6/13/2008 2:00:00 PM</td><td>Pictures were slow loading but very short sweet and to the point i had no problem figuring out right away what type of business it was.</td></tr><tr><td>44.</td><td style="white-space:nowrap;">6/13/2008 2:25:00 PM</td><td>n/a</td></tr><tr><td>45.</td><td style="white-space:nowrap;">6/13/2008 2:49:00 PM</td><td>Estimated fee scales and client training info.</td></tr><tr><td>46.</td><td style="white-space:nowrap;">6/13/2008 2:57:00 PM</td><td>the intro to the video portion wasn't very enticing... I really enjoyed the 2 options from this page</td></tr><tr><td>47.</td><td style="white-space:nowrap;">6/13/2008 3:06:00 PM</td><td>nothing added</td></tr><tr><td>48.</td><td style="white-space:nowrap;">6/13/2008 3:31:00 PM</td><td>Information on what customer login section is.</td></tr><tr><td>49.</td><td style="white-space:nowrap;">6/13/2008 3:38:00 PM</td><td>names of owners/employees?</td></tr><tr><td>50.</td><td style="white-space:nowrap;">6/13/2008 4:04:00 PM</td><td>Just the bug fixed.... it might be my work browser configuration .... still running IE v6 SP2</td></tr><tr><td>51.</td><td style="white-space:nowrap;">6/13/2008 4:08:00 PM</td><td>Can't think of any right now.</td></tr><tr><td>52.</td><td style="white-space:nowrap;">6/13/2008 4:48:00 PM</td><td>Can't think of any!</td></tr><tr><td>53.</td><td style="white-space:nowrap;">6/13/2008 5:03:00 PM</td><td>Maybe something a little more appealing to the eye. It's kind of bland, nothing really makes it pop or stand out.</td></tr><tr><td>54.</td><td style="white-space:nowrap;">6/13/2008 5:04:00 PM</td><td>Can't think of anything</td></tr><tr><td>55.</td><td style="white-space:nowrap;">6/13/2008 5:54:00 PM</td><td>Don't know. Seems fine to me.</td></tr><tr><td>56.</td><td style="white-space:nowrap;">6/13/2008 6:10:00 PM</td><td>None. The company logo is there along with the company address (should someone feel strongly about using a local company).</td></tr><tr><td>57.</td><td style="white-space:nowrap;">6/13/2008 6:16:00 PM</td><td>A visitor needs to be taken through the system in steps. For someone like me, I would stop at the first page and go away. Customer buckets need to be developed that take them to the next step...this is missing big time. No conversion here!</td></tr><tr><td>58.</td><td style="white-space:nowrap;">6/13/2008 7:15:00 PM</td><td>none</td></tr><tr><td>59.</td><td style="white-space:nowrap;">6/13/2008 8:02:00 PM</td><td>Nothing I can think of.</td></tr><tr><td>60.</td><td style="white-space:nowrap;">6/13/2008 9:13:00 PM</td><td>none</td></tr><tr><td>61.</td><td style="white-space:nowrap;">6/14/2008 1:48:00 AM</td><td>seems fine the way it is</td></tr><tr><td>62.</td><td style="white-space:nowrap;">6/14/2008 1:56:00 PM</td><td>perhaps some more visuals</td></tr><tr><td>63.</td><td style="white-space:nowrap;">6/14/2008 6:25:00 PM</td><td>Perhaps there should be photos of the two women founders.</td></tr><tr><td>64.</td><td style="white-space:nowrap;">6/14/2008 9:08:00 PM</td><td>i'm computer friendly but,not a expert so i can't tell you.</td></tr><tr><td>65.</td><td style="white-space:nowrap;">6/16/2008 12:59:00 AM</td><td>None</td></tr><tr><td>66.</td><td style="white-space:nowrap;">6/16/2008 11:57:00 AM</td><td>It seems to have all the essentials. I can't think of anything.</td></tr><tr><td>67.</td><td style="white-space:nowrap;">6/16/2008 2:38:00 PM</td><td>Use a headline on each page, like the nice strong headline on the Home page.</td></tr><tr><td>68.</td><td style="white-space:nowrap;">6/16/2008 8:03:00 PM</td><td>More pictures of products, more sales on the home page and about us. There wasn't anything exciting about the company that would keep me from looking elsewhere.</td></tr><tr><td>69.</td><td style="white-space:nowrap;">6/17/2008 2:36:00 PM</td><td>you may want to clean up the homepage rotating lead image - some of the images have some pixelation.</td></tr><tr><td>70.</td><td style="white-space:nowrap;">6/17/2008 7:02:00 PM</td><td>NA</td></tr><tr><td>71.</td><td style="white-space:nowrap;">6/17/2008 8:35:00 PM</td><td>When I put keywords to search, it will be great to have the highlight of the keywords I put in all the results.</td></tr><tr><td>72.</td><td style="white-space:nowrap;">6/18/2008 12:27:00 AM</td><td>Personnel titles, email addresses and extensions on contact page.</td></tr><tr><td>73.</td><td style="white-space:nowrap;">6/18/2008 6:36:00 PM</td><td>none</td></tr><tr><td>74.</td><td style="white-space:nowrap;">6/18/2008 10:15:00 PM</td><td>Better graphics. The logo banner appeared fuzzy.</td></tr><tr><td>75.</td><td style="white-space:nowrap;">6/19/2008 12:41:00 AM</td><td>On the home page, there are no clear links on where to go next -- I have to use the menu bar on the top. I'm not sure what they want to sell the most -- but there should be some links from the main page. Perhaps from the bullet points that start with &amp;quot;voice&amp;quot; &amp;quot;it/data&amp;quot; etc.</td></tr><tr><td>76.</td><td style="white-space:nowrap;">6/20/2008 2:38:00 AM</td><td>INTRODUCTION PAGE should have less text and more flash images, which would induce people.</td></tr><tr><td>77.</td><td style="white-space:nowrap;">6/20/2008 4:17:00 AM</td><td>I don't know</td></tr><tr><td>78.</td><td style="white-space:nowrap;">6/20/2008 4:30:00 AM</td><td>none at this time</td></tr><tr><td>79.</td><td style="white-space:nowrap;">6/20/2008 7:12:00 AM</td><td>Maybe turn you list of stuff offered(ie voice, data) into links so I don't have to move to the left and look above the logos.</td></tr><tr><td>80.</td><td style="white-space:nowrap;">6/20/2008 8:17:00 AM</td><td>better news feed on your homepage (the home page seems empty for me) when i search for news we have some links without knowing what theyr're talking about</td></tr><tr><td>81.</td><td style="white-space:nowrap;">6/20/2008 8:28:00 AM</td><td>Colour scheme probably make a bit contrast. Improvements in View bar.</td></tr><tr><td>82.</td><td style="white-space:nowrap;">6/20/2008 6:31:00 PM</td><td>Fewer moving elements on the home page; bigger color blocks on the home page, less prose. How-tos and FAQs; a customer forum</td></tr><tr><td>83.</td><td style="white-space:nowrap;">6/20/2008 7:32:00 PM</td><td>more graphics</td></tr><tr><td>84.</td><td style="white-space:nowrap;">6/22/2008 9:16:00 PM</td><td>home page says: &amp;quot;Let us be your trusted communications partner&amp;quot; ...why?</td></tr><tr><td>85.</td><td style="white-space:nowrap;">6/24/2008 6:23:00 PM</td><td>none that I can think of</td></tr><tr><td>86.</td><td style="white-space:nowrap;">6/27/2008 8:41:00 PM</td><td>I would like to click on icons for information.</td></tr><tr><td>87.</td><td style="white-space:nowrap;">6/28/2008 12:09:00 PM</td><td>don't know</td></tr></tbody></table></div></body></html>