<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><title>Comment Summary</title><link media="all" href="css/Export.css" type="text/css" rel="stylesheet" /></head><body style="margin-left: 15px; margin-right: 15px; margin-top: 15px"><a onfocus="blur();" href="SurveySummary.html" class="NormBtn" />&nbsp;<< Back to Summary&nbsp;</a><div style="margin-top: 15px"><table class="rsltsmry" cellspacing="1" cellpadding="0" border="0"><thead><tr><th class="hdr" colspan="3">2. Was there anything you found confusing?</th></tr></thead><thead><tr><th class="hdr dflt">#</th><th class="hdr dflt">Response Date</th><th class="hdr dflt" style="width:99%;">Response Text</th></tr></thead><tbody><tr><td>1.</td><td style="white-space:nowrap;">6/13/2008 3:17:00 AM</td><td>no</td></tr><tr><td>2.</td><td style="white-space:nowrap;">6/13/2008 3:18:00 AM</td><td>None</td></tr><tr><td>3.</td><td style="white-space:nowrap;">6/13/2008 3:28:00 AM</td><td>Homepage could be set up a little different. Your 3 marketing funnels are * Voice * IT/Data * Video-IP Surveillance and Building Access Control * Services-Telephone Lines, Internet Connectivity, T-1 Circuits, Structured Cabling These should be illustrated in the center of the home page represented with both text and graphics which will help the user to get to the information the are looking for quicker</td></tr><tr><td>4.</td><td style="white-space:nowrap;">6/13/2008 3:34:00 AM</td><td>I wasn't sure what the site was for initially. There was a lot of advertising on the left nav bar and pictures, but the actual text that described the site was what I read last!</td></tr><tr><td>5.</td><td style="white-space:nowrap;">6/13/2008 3:35:00 AM</td><td>it would be good for careers to be in a separate section, but there weren't too many places to look to find it where it is</td></tr><tr><td>6.</td><td style="white-space:nowrap;">6/13/2008 4:21:00 AM</td><td>No, not really</td></tr><tr><td>7.</td><td style="white-space:nowrap;">6/13/2008 4:33:00 AM</td><td>When you go to the request a quote page, it focused mainly on the phone service, and I was under the impression they offered more that that.</td></tr><tr><td>8.</td><td style="white-space:nowrap;">6/13/2008 5:47:00 AM</td><td>no</td></tr><tr><td>9.</td><td style="white-space:nowrap;">6/13/2008 6:07:00 AM</td><td>n/a</td></tr><tr><td>10.</td><td style="white-space:nowrap;">6/13/2008 7:54:00 AM</td><td>drop down menus did not work completely in Safari. The text overran itself.</td></tr><tr><td>11.</td><td style="white-space:nowrap;">6/13/2008 11:36:00 AM</td><td>no</td></tr><tr><td>12.</td><td style="white-space:nowrap;">6/13/2008 11:40:00 AM</td><td>No</td></tr><tr><td>13.</td><td style="white-space:nowrap;">6/13/2008 11:54:00 AM</td><td>not really</td></tr><tr><td>14.</td><td style="white-space:nowrap;">6/13/2008 11:59:00 AM</td><td>No</td></tr><tr><td>15.</td><td style="white-space:nowrap;">6/13/2008 12:00:00 PM</td><td>No</td></tr><tr><td>16.</td><td style="white-space:nowrap;">6/13/2008 12:29:00 PM</td><td>no</td></tr><tr><td>17.</td><td style="white-space:nowrap;">6/13/2008 12:53:00 PM</td><td>No, not really.</td></tr><tr><td>18.</td><td style="white-space:nowrap;">6/13/2008 12:54:00 PM</td><td>news articles open in a new window/tab, and have a different appearance; I suspect this is intentional. Left side links (Toshiba, Sonicwall, etc.) go the heading above; I would have expected them to go to Toshiba et al.'s sites.</td></tr><tr><td>19.</td><td style="white-space:nowrap;">6/13/2008 1:02:00 PM</td><td>No.</td></tr><tr><td>20.</td><td style="white-space:nowrap;">6/13/2008 1:10:00 PM</td><td>No. There was one picture that came up along the top banner that was not a great resolution.</td></tr><tr><td>21.</td><td style="white-space:nowrap;">6/13/2008 1:11:00 PM</td><td>no</td></tr><tr><td>22.</td><td style="white-space:nowrap;">6/13/2008 1:12:00 PM</td><td>Nope</td></tr><tr><td>23.</td><td style="white-space:nowrap;">6/13/2008 1:13:00 PM</td><td>no</td></tr><tr><td>24.</td><td style="white-space:nowrap;">6/13/2008 1:23:00 PM</td><td>NO</td></tr><tr><td>25.</td><td style="white-space:nowrap;">6/13/2008 1:29:00 PM</td><td>no</td></tr><tr><td>26.</td><td style="white-space:nowrap;">6/13/2008 1:30:00 PM</td><td>Not at all. Nice job.</td></tr><tr><td>27.</td><td style="white-space:nowrap;">6/13/2008 1:33:00 PM</td><td>No. easy to find info</td></tr><tr><td>28.</td><td style="white-space:nowrap;">6/13/2008 1:42:00 PM</td><td>no</td></tr><tr><td>29.</td><td style="white-space:nowrap;">6/13/2008 1:43:00 PM</td><td>No.</td></tr><tr><td>30.</td><td style="white-space:nowrap;">6/13/2008 1:45:00 PM</td><td>No, I liked the breadcrumbs-- I always knew where I was</td></tr><tr><td>31.</td><td style="white-space:nowrap;">6/13/2008 1:58:00 PM</td><td>Very straight forward website and attractive.</td></tr><tr><td>32.</td><td style="white-space:nowrap;">6/13/2008 2:48:00 PM</td><td>No</td></tr><tr><td>33.</td><td style="white-space:nowrap;">6/13/2008 2:54:00 PM</td><td>I am assuming you only sell Toshiba products, correct?</td></tr><tr><td>34.</td><td style="white-space:nowrap;">6/13/2008 3:06:00 PM</td><td>site is a bit crowded. a lot of paragraphs</td></tr><tr><td>35.</td><td style="white-space:nowrap;">6/13/2008 3:37:00 PM</td><td>I couldn't easily find the names of who works there.</td></tr><tr><td>36.</td><td style="white-space:nowrap;">6/13/2008 3:57:00 PM</td><td>no</td></tr><tr><td>37.</td><td style="white-space:nowrap;">6/13/2008 4:03:00 PM</td><td>Got a javascript bug.</td></tr><tr><td>38.</td><td style="white-space:nowrap;">6/13/2008 4:07:00 PM</td><td>NO</td></tr><tr><td>39.</td><td style="white-space:nowrap;">6/13/2008 4:47:00 PM</td><td>I was a little confused in the &amp;quot;About Us&amp;quot; section -- it seems like &amp;quot;About Us&amp;quot; would include (and have links to) the other sections listed under it in the drop down: History, customer testimonials, and careers. When you just click the &amp;quot;About Us&amp;quot; header, though, there aren't any internal links to these sections. It's not a big deal because you can obviously get to them via the drop-downs, it's just something I noticed. Contrastingly, on the &amp;quot;solutions&amp;quot; page, there *are* internal links to the subsections (voice, IT, video surveillance.)</td></tr><tr><td>40.</td><td style="white-space:nowrap;">6/13/2008 5:02:00 PM</td><td>No</td></tr><tr><td>41.</td><td style="white-space:nowrap;">6/13/2008 5:03:00 PM</td><td>No, it's all very straightforward</td></tr><tr><td>42.</td><td style="white-space:nowrap;">6/13/2008 6:04:00 PM</td><td>No</td></tr><tr><td>43.</td><td style="white-space:nowrap;">6/13/2008 6:15:00 PM</td><td>What does the company do? I'm technically challenged so it was all insider gibberish to me.</td></tr><tr><td>44.</td><td style="white-space:nowrap;">6/13/2008 7:14:00 PM</td><td>no</td></tr><tr><td>45.</td><td style="white-space:nowrap;">6/13/2008 8:01:00 PM</td><td>no it made sense</td></tr><tr><td>46.</td><td style="white-space:nowrap;">6/13/2008 9:39:00 PM</td><td>no</td></tr><tr><td>47.</td><td style="white-space:nowrap;">6/14/2008 12:32:00 AM</td><td>no</td></tr><tr><td>48.</td><td style="white-space:nowrap;">6/14/2008 1:47:00 AM</td><td>not to me</td></tr><tr><td>49.</td><td style="white-space:nowrap;">6/14/2008 9:06:00 PM</td><td>no.</td></tr><tr><td>50.</td><td style="white-space:nowrap;">6/15/2008 3:16:00 AM</td><td>no</td></tr><tr><td>51.</td><td style="white-space:nowrap;">6/16/2008 12:59:00 AM</td><td>No</td></tr><tr><td>52.</td><td style="white-space:nowrap;">6/16/2008 11:55:00 AM</td><td>no</td></tr><tr><td>53.</td><td style="white-space:nowrap;">6/16/2008 2:37:00 PM</td><td>no</td></tr><tr><td>54.</td><td style="white-space:nowrap;">6/17/2008 2:35:00 PM</td><td>The top nav's drop down menu is a bit slow. FYI I was looking at it on a PC using IE.</td></tr><tr><td>55.</td><td style="white-space:nowrap;">6/17/2008 7:01:00 PM</td><td>On the &amp;quot;About Us&amp;quot; page - the fuddy pictures &amp;quot;icons&amp;quot;? at the top that look like a printer icon or something is hard on the eyes.</td></tr><tr><td>56.</td><td style="white-space:nowrap;">6/18/2008 12:25:00 AM</td><td>no</td></tr><tr><td>57.</td><td style="white-space:nowrap;">6/18/2008 6:35:00 PM</td><td>no</td></tr><tr><td>58.</td><td style="white-space:nowrap;">6/18/2008 10:14:00 PM</td><td>Nope.</td></tr><tr><td>59.</td><td style="white-space:nowrap;">6/19/2008 12:39:00 AM</td><td>The hierarchical menus are a bit confusing to browse. I noticed some confusing differences -- if you go to Solutions -&amp;gt; Voice Communications through the menu I see one page. If I click Solutions then click Communications I get a different page.</td></tr><tr><td>60.</td><td style="white-space:nowrap;">6/20/2008 2:34:00 AM</td><td>No Nothing confusing as yet. But the dropdowns should be made more precise. And search engine space should be more on right side, coz it really disturbing on left, and the search bar probably a little bigger.</td></tr><tr><td>61.</td><td style="white-space:nowrap;">6/20/2008 4:16:00 AM</td><td>No, it was pretty plain to see what the site was about and also where to go.</td></tr><tr><td>62.</td><td style="white-space:nowrap;">6/20/2008 8:27:00 AM</td><td>Yes too many words on the First page. thats it.</td></tr><tr><td>63.</td><td style="white-space:nowrap;">6/20/2008 2:58:00 PM</td><td>Hovering over Solutions tab, 1st tier and second tier dropdown menu links are hidden by flash on the home page AFTER it ends. Need to add z-index to style.</td></tr><tr><td>64.</td><td style="white-space:nowrap;">6/20/2008 6:28:00 PM</td><td>I would expect &amp;quot;Contact us&amp;quot; to be a sub-feature under &amp;quot;About Us,&amp;quot; and &amp;quot;Downloads&amp;quot; to be a sub-feature of &amp;quot;Solutions.&amp;quot;</td></tr><tr><td>65.</td><td style="white-space:nowrap;">6/21/2008 1:06:00 AM</td><td>I was a little confused about what Pilothouse Communications did as a business from a web standpoint.</td></tr><tr><td>66.</td><td style="white-space:nowrap;">6/27/2008 8:41:00 PM</td><td>No, it was very clear</td></tr><tr><td>67.</td><td style="white-space:nowrap;">6/28/2008 12:09:00 PM</td><td>No</td></tr></tbody></table></div></body></html>