<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><title>Comment Summary</title><link media="all" href="css/Export.css" type="text/css" rel="stylesheet" /></head><body style="margin-left: 15px; margin-right: 15px; margin-top: 15px"><a onfocus="blur();" href="SurveySummary.html" class="NormBtn" />&nbsp;<< Back to Summary&nbsp;</a><div style="margin-top: 15px"><table class="rsltsmry" cellspacing="1" cellpadding="0" border="0"><thead><tr><th class="hdr" colspan="3">Was there anything you found confusing?</th></tr></thead><thead><tr><th class="hdr dflt">#</th><th class="hdr dflt">Response Date</th><th class="hdr dflt" style="width:99%;">Response Text</th></tr></thead><tbody><tr><td>1.</td><td style="white-space:nowrap;">7/24/2008 1:34:00 PM</td><td>not really.</td></tr><tr><td>2.</td><td style="white-space:nowrap;">7/24/2008 1:41:00 PM</td><td>no</td></tr><tr><td>3.</td><td style="white-space:nowrap;">7/24/2008 1:41:00 PM</td><td>no</td></tr><tr><td>4.</td><td style="white-space:nowrap;">7/24/2008 1:43:00 PM</td><td>no</td></tr><tr><td>5.</td><td style="white-space:nowrap;">7/24/2008 1:45:00 PM</td><td>&quot;patient-oriented&quot; preferred to &quot;patient oriented&quot;</td></tr><tr><td>6.</td><td style="white-space:nowrap;">7/24/2008 1:47:00 PM</td><td>no, nothing confusing</td></tr><tr><td>7.</td><td style="white-space:nowrap;">7/24/2008 2:02:00 PM</td><td>No, it was pretty easy to navigate</td></tr><tr><td>8.</td><td style="white-space:nowrap;">7/24/2008 2:12:00 PM</td><td>no</td></tr><tr><td>9.</td><td style="white-space:nowrap;">7/24/2008 2:17:00 PM</td><td>No everything was straight forward and easy to navigate.</td></tr><tr><td>10.</td><td style="white-space:nowrap;">7/24/2008 2:19:00 PM</td><td>found the site &quot;uncomfortable&quot; to eyesite based on current colors.</td></tr><tr><td>11.</td><td style="white-space:nowrap;">7/24/2008 2:23:00 PM</td><td>No, very clear</td></tr><tr><td>12.</td><td style="white-space:nowrap;">7/24/2008 2:30:00 PM</td><td>no</td></tr><tr><td>13.</td><td style="white-space:nowrap;">7/24/2008 2:40:00 PM</td><td>No</td></tr><tr><td>14.</td><td style="white-space:nowrap;">7/24/2008 2:41:00 PM</td><td>The nav bar on the right and to how it related in the big picture to the other topics. I would prefer the everchanging list switched to the left and the static &quot;patient resources etc&quot; to the left side.</td></tr><tr><td>15.</td><td style="white-space:nowrap;">7/24/2008 2:45:00 PM</td><td>No</td></tr><tr><td>16.</td><td style="white-space:nowrap;">7/24/2008 2:50:00 PM</td><td>No, but getting back to the beige homepage - I also like the white pages with the detailed information about the work of the clinic and related services. Do you also have one color theme throughout, or can you combine them. The beige page is softer and a nice contrast to the pink and blue of the different categories. The white implies clinical efficiency and cleanliness.</td></tr><tr><td>17.</td><td style="white-space:nowrap;">7/24/2008 2:53:00 PM</td><td>No</td></tr><tr><td>18.</td><td style="white-space:nowrap;">7/24/2008 2:55:00 PM</td><td>No, not at all. It's very well organized given the amount of information on this subject that needs to be stated.</td></tr><tr><td>19.</td><td style="white-space:nowrap;">7/24/2008 2:56:00 PM</td><td>NO</td></tr><tr><td>20.</td><td style="white-space:nowrap;">7/24/2008 2:56:00 PM</td><td>no</td></tr><tr><td>21.</td><td style="white-space:nowrap;">7/24/2008 3:25:00 PM</td><td>none</td></tr><tr><td>22.</td><td style="white-space:nowrap;">7/24/2008 3:30:00 PM</td><td>NO</td></tr><tr><td>23.</td><td style="white-space:nowrap;">7/24/2008 3:34:00 PM</td><td>Nothing confusing at all- it was great!</td></tr><tr><td>24.</td><td style="white-space:nowrap;">7/24/2008 3:47:00 PM</td><td>No</td></tr><tr><td>25.</td><td style="white-space:nowrap;">7/24/2008 4:01:00 PM</td><td>The left hand navigation seems to compete with the top navigation a little bit ... the &quot;patient resources,&quot; for example sort of looks like a button but then it works as navigation. Unclear why those side categories are split from top categories.</td></tr><tr><td>26.</td><td style="white-space:nowrap;">7/24/2008 4:12:00 PM</td><td>no</td></tr><tr><td>27.</td><td style="white-space:nowrap;">7/24/2008 4:30:00 PM</td><td>no</td></tr><tr><td>28.</td><td style="white-space:nowrap;">7/24/2008 5:20:00 PM</td><td>The &quot;appointment&quot; bar is pink, everything else should turn pink when you click on it. Seemed odd that the others are blue. Perhaps it is intentional but it seems that when you click on a bar, it should turn a different color. The images are very tribal in nature...it doesn't meld well with New England name or the type of logo. What about images of pregant women that are glowing and happy?</td></tr><tr><td>29.</td><td style="white-space:nowrap;">7/24/2008 5:23:00 PM</td><td>No</td></tr><tr><td>30.</td><td style="white-space:nowrap;">7/24/2008 5:24:00 PM</td><td>nothing</td></tr><tr><td>31.</td><td style="white-space:nowrap;">7/24/2008 6:31:00 PM</td><td>no</td></tr><tr><td>32.</td><td style="white-space:nowrap;">7/24/2008 7:07:00 PM</td><td>no.</td></tr><tr><td>33.</td><td style="white-space:nowrap;">7/24/2008 7:55:00 PM</td><td>no</td></tr><tr><td>34.</td><td style="white-space:nowrap;">7/24/2008 8:27:00 PM</td><td>not particularly</td></tr><tr><td>35.</td><td style="white-space:nowrap;">7/24/2008 8:44:00 PM</td><td>No</td></tr><tr><td>36.</td><td style="white-space:nowrap;">7/24/2008 10:50:00 PM</td><td>The video picture initially looks a little blurry. However, it clears up once the video starts.</td></tr><tr><td>37.</td><td style="white-space:nowrap;">7/25/2008 12:56:00 AM</td><td>none, it was all very clear</td></tr><tr><td>38.</td><td style="white-space:nowrap;">7/25/2008 1:59:00 AM</td><td>no</td></tr><tr><td>39.</td><td style="white-space:nowrap;">7/25/2008 3:45:00 AM</td><td>No</td></tr><tr><td>40.</td><td style="white-space:nowrap;">7/25/2008 5:49:00 AM</td><td>no</td></tr><tr><td>41.</td><td style="white-space:nowrap;">7/25/2008 3:05:00 PM</td><td>no</td></tr><tr><td>42.</td><td style="white-space:nowrap;">7/25/2008 3:32:00 PM</td><td>NO</td></tr><tr><td>43.</td><td style="white-space:nowrap;">7/25/2008 4:55:00 PM</td><td>No. I think it was pretty clear. If I can say that, one who usu. has a hard time understanding, then you are on the right track.</td></tr><tr><td>44.</td><td style="white-space:nowrap;">7/25/2008 4:58:00 PM</td><td>I don't think so. I don't have too much time but from a glance it seems that you have done a good job of presenting such an extensive amount of information in a clear and organized manner.</td></tr><tr><td>45.</td><td style="white-space:nowrap;">7/25/2008 5:01:00 PM</td><td>e.g. the about us page - info is buried (too many submenus) and not online (only as pdf) which doesn't make sense</td></tr><tr><td>46.</td><td style="white-space:nowrap;">7/25/2008 5:33:00 PM</td><td>too many menus on homepage.. tooo many links and confusingly placed.. not well grouped.. the layout on homepage is so PALE.. not at all appealing</td></tr><tr><td>47.</td><td style="white-space:nowrap;">7/25/2008 5:45:00 PM</td><td>yes, switching the color scheme from home page to the other pages seemed disconnetcting the user from the entrance experience, I woould stick to the scheme from other pages and maybe change the beige to something graying-bluish as the rest of the site. Also, why did you decide to ho with home link twice within such a short proximity of each other? Also the repeat of the logo (big over the small one) seems to be redundant. The addresses in the top right corner could be a bit darker gray , otherwise they wash away. I would suggest the 'devilish' gray #666</td></tr><tr><td>48.</td><td style="white-space:nowrap;">7/25/2008 6:16:00 PM</td><td>I was unclear as to why there was a &quot;sub navigation&quot; of Home, About Us and Support services on several pages. Doesn't make sense to me.</td></tr><tr><td>49.</td><td style="white-space:nowrap;">7/25/2008 6:25:00 PM</td><td>the number bottom of main page. What is it ?</td></tr><tr><td>50.</td><td style="white-space:nowrap;">7/25/2008 7:15:00 PM</td><td>none</td></tr><tr><td>51.</td><td style="white-space:nowrap;">7/25/2008 7:41:00 PM</td><td>The change of color schemes from home page to other pages was disruptive. The horizontal and vertical navigational elements competed with each other, and the egg donor button in lower right was distracting, and not in a good way</td></tr><tr><td>52.</td><td style="white-space:nowrap;">7/25/2008 9:12:00 PM</td><td>No...easy to navigate</td></tr><tr><td>53.</td><td style="white-space:nowrap;">7/25/2008 9:53:00 PM</td><td>3 navigation areas, top, left and right. the right menu reloads and completely changes with every click. the page width changes and moves the right menu around as well. the menus are bouncing all of the place and it is hard to get a grasp on where I'm at.</td></tr><tr><td>54.</td><td style="white-space:nowrap;">7/26/2008 2:00:00 PM</td><td>'Make An Appointment' had a different backcolor from the other menu items. Color suggests that this is the current selection. Als the 'home' item in the top bar was not always clickable</td></tr><tr><td>55.</td><td style="white-space:nowrap;">7/26/2008 4:50:00 PM</td><td>no</td></tr><tr><td>56.</td><td style="white-space:nowrap;">7/26/2008 11:18:00 PM</td><td>Personally, I don't like the color change....but the overall design was nice...just the color change is confusing.</td></tr><tr><td>57.</td><td style="white-space:nowrap;">7/28/2008 1:08:00 AM</td><td>no</td></tr><tr><td>58.</td><td style="white-space:nowrap;">7/28/2008 1:12:00 AM</td><td>the prominance of the artwork right in the center of the page. I would rather see a photo of the doctor himself, the inside of the office and the other professionals</td></tr><tr><td>59.</td><td style="white-space:nowrap;">7/28/2008 4:08:00 AM</td><td>The homepages should be the same color as the other pages. The blocks at the left &quot;Make An appointment&quot;, etc. didn't clearly fit in with the rest of the navigation. Third-level menu options didn't show up properly on the tree. e.g. &quot;First Appointment&quot; was under Patient resources, but didn't provide a way back.</td></tr><tr><td>60.</td><td style="white-space:nowrap;">7/28/2008 10:54:00 AM</td><td>Some of the terminology involved with the tyoe of business that it is but that's about it.</td></tr><tr><td>61.</td><td style="white-space:nowrap;">7/28/2008 1:36:00 PM</td><td>No</td></tr><tr><td>62.</td><td style="white-space:nowrap;">7/28/2008 4:23:00 PM</td><td>No</td></tr><tr><td>63.</td><td style="white-space:nowrap;">7/28/2008 5:45:00 PM</td><td>no</td></tr><tr><td>64.</td><td style="white-space:nowrap;">7/28/2008 8:10:00 PM</td><td>No it was very easy and intuitive</td></tr><tr><td>65.</td><td style="white-space:nowrap;">7/29/2008 3:48:00 AM</td><td>no</td></tr><tr><td>66.</td><td style="white-space:nowrap;">7/29/2008 6:24:00 PM</td><td>The 3-way (top, left, and right) was a little confusing. Perhaps it would be less so if the right nav was constant? It was a bit disconcerting to click on Mission, for example, and see the nav change dramatically. I had to click around a while to figure out how to get back the more complete structure.</td></tr><tr><td>67.</td><td style="white-space:nowrap;">7/29/2008 7:23:00 PM</td><td>It would be better to stick with one color scheme for the background color. Having it change was a bit disconcerting.</td></tr><tr><td>68.</td><td style="white-space:nowrap;">7/30/2008 3:55:00 PM</td><td>left side nav boxed in.. top nav free floating</td></tr><tr><td>69.</td><td style="white-space:nowrap;">7/30/2008 4:20:00 PM</td><td>Duplicate &quot;site map&quot; at the top (where usually logo is) and at the bottom where it supposed to be next to Policy etc. Redundant logo and a mini-logo in the bread crumb. Site don't validate. Pink color on buttons looks annoying. Orange colors at the footer (is there a reason for that?). Star on the rigth site near &quot;professionals&quot;. Dots under the horizontal menu elements - I don't see any more dots in any other elements of the site - is the a reason to have them there then? In other words you use a bunch of elements that you think is &quot;cool&quot; but it doesn't go along with other parts of the site, design has to be smooth and consistent. Yours is a bit chaotic.</td></tr><tr><td>70.</td><td style="white-space:nowrap;">7/30/2008 7:13:00 PM</td><td>not in the design or site</td></tr><tr><td>71.</td><td style="white-space:nowrap;">7/30/2008 7:49:00 PM</td><td>No</td></tr><tr><td>72.</td><td style="white-space:nowrap;">7/31/2008 2:10:00 AM</td><td>no</td></tr><tr><td>73.</td><td style="white-space:nowrap;">7/31/2008 12:13:00 PM</td><td>Its hard for me to rate the navigation because im not truly searching for anything.</td></tr></tbody></table></div></body></html>