| 2. Was there anything you found confusing? |
| # | Response Date | Comment |
| 1. | Mon, 5/21/07 7:27 PM | in your discription. the lettering is to small and to light making it a bit difficult to read. |
| 2. | Mon, 5/21/07 7:36 PM | No - the site is very easy to navigate and understand. I liked the graphics and colors - they are very soothing colors which is appropriate for a site such as this. |
| 3. | Mon, 5/21/07 7:51 PM | No |
| 4. | Mon, 5/21/07 7:54 PM | When I clicked on the "About Us" I was a little overwhelmed by the list. I thought it was a list of links about the funeral home which I would not have bothered looking at. Maybe put the list in a separate sublink under "About Us" |
| 5. | Mon, 5/21/07 7:58 PM | No |
| 6. | Mon, 5/21/07 8:21 PM | No. |
| 7. | Mon, 5/21/07 8:26 PM | Only that there were no obituaries, just names of the deceased. |
| 8. | Mon, 5/21/07 8:29 PM | The gray type face that is used for text was difficult to read. Several areas are incomplete. I was unable to open the survey monkey from the link you sent to my outlook account. However, this one to my aol account worked okay. |
| 9. | Mon, 5/21/07 8:32 PM | No. |
| 10. | Mon, 5/21/07 8:34 PM | No |
| 11. | Mon, 5/21/07 8:39 PM | I thought the names for all the affiliated organizations on the about us page were links but it became clear that it wasn't when i rolled over the text. |
| 12. | Mon, 5/21/07 9:00 PM | no |
| 13. | Mon, 5/21/07 9:01 PM | NO |
| 14. | Mon, 5/21/07 9:02 PM | No, very straight forward and easy to understand |
| 15. | Mon, 5/21/07 9:08 PM | No, everything was pretty clear. |
| 16. | Mon, 5/21/07 9:11 PM | The Big Letters on the front page, A, S, M. were confusing to me |
| 17. | Mon, 5/21/07 9:14 PM | Just that the print is too small for my liking. Us mature people don't see too well any more even though we wear galsses. |
| 18. | Mon, 5/21/07 9:23 PM | What is the search option for? I don't think that option is necessary for this site. All information is only a few clicks away which is good. In fact, with this type of business, you probably want less wordiness the better.
I recommend a flash intro with a picture gallery (more than the few pics that you have) to show the facilities better. That is more of a selling point for these businesses... I think that is the only thing lacking.
Let me know if that helps.
Sincerely,
Carol Yip
cyip@teckeyz.com |
| 19. | Mon, 5/21/07 9:35 PM | no |
| 20. | Mon, 5/21/07 10:42 PM | It was a little confusing to get back to the other two FAQ sections after getting through the first set of FAQs. Other than that, it was very easy and straightforward. |
| 21. | Mon, 5/21/07 10:49 PM | Nothing at all |
| 22. | Mon, 5/21/07 11:50 PM | No |
| 23. | Mon, 5/21/07 11:58 PM | There was not any really specific information about services, but what info there was, was not under the tab "services" so I had to really look around the site to find it. |
| 24. | Tue, 5/22/07 12:10 AM | No |
| 25. | Tue, 5/22/07 3:39 AM | No |
| 26. | Tue, 5/22/07 3:48 AM | No. |
| 27. | Tue, 5/22/07 12:03 PM | no |
| 28. | Tue, 5/22/07 1:27 PM | no |
| 29. | Tue, 5/22/07 3:06 PM | No |
| 30. | Tue, 5/22/07 3:23 PM | no |
| 31. | Tue, 5/22/07 4:11 PM | N. Very clear and straight forward |
| 32. | Tue, 5/22/07 6:10 PM | Some of the information is the same in the different links. |
| 33. | Tue, 5/22/07 7:28 PM | the obituaries page. the mouse pointer did not change shape to indict a clickable item. clicked anyway and a new page of obituary information loaded up but the text did not look formated as the rest of the site. |
| 34. | Tue, 5/22/07 7:58 PM | No |
| 35. | Tue, 5/22/07 8:19 PM | No |
| 36. | Wed, 5/23/07 8:08 PM | no |
| 37. | Thu, 5/24/07 1:15 AM | no |
| 38. | Thu, 5/24/07 2:33 AM | no |
| 39. | Thu, 5/24/07 3:21 PM | Might be great to have a print option that did not cut off the printing when you printed it - ie a printer firndly format. My guess is that it is helpful for people in need of their services to be able to have a printed copy of certain pages if they want. |
| 40. | Fri, 5/25/07 4:21 PM | no |
| 41. | Fri, 5/25/07 6:21 PM | This looked great! |
| 42. | Mon, 5/28/07 5:18 AM | no |